Why Your GRC Tool Shouldn't Hold Your Keys? How CISOGenie is changing the game?
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Shankar Jayaraman
- 22 Jul, 2025

When I was a CISO, I found myself in a tough spot. I was really eager to find a GRC tool that could help my team manage our security posture and compliance efforts. We were overwhelmed with spreadsheets and manual follow-ups, and I was on the hunt for the right platform.
But there was a significant catch that made me uneasy: nearly every GRC solution I came across required us to store our sensitive integration credentials for third-party systems right within their platform.
These were access keys or tokens that provided entry to our critical systems and infrastructure tools. The thought of handing over all those “keys to the kingdom” to someone else’s cloud platform, relying entirely on their internal security, felt like a huge risk that expanded our attack surface. It was a gamble I just couldn’t take, even though I craved the efficiency a GRC tool could offer. So, despite the pressing need, I decided against implementing any GRC tool.
My Worst Fear Just Came True (for someone else)
Unfortunately, my concerns weren’t just hypothetical. Recently, a major GRC vendor faced a security incident that sent chills down my spine. A serious bug led to the unintended exposure of sensitive customer data — including those very third-party integration credentials — to other customers on the same platform. Thankfully, the number of affected users was small, but the implications are massive. This wasn’t a sophisticated hack; it was a flaw in the core design of how these platforms manage critical access.
And here’s the kicker: I don’t think this is a one-off issue. Most GRC platforms operate on similar models. They require ongoing access to your systems for real-time monitoring and risk assessment, which means they store your credentials. While this approach is great for integration depth and automating audits, it often compromises credential security. It forces you to place your trust not only in their platform but also in their internal security measures to keep your data perfectly isolated from every other customer.
As someone who’s been in the security field for several years and has even served as a CISO, I’ve always had my concerns about GRC platforms that require us to store sensitive integration credentials. It really does open up a huge attack surface.
The CISOGenie Difference: Your Data, Your Control
This concern was one of the main reasons I founded CISOGenie. I felt there had to be a better way to provide robust GRC capabilities without making customers sacrifice their credential security.
At CISOGenie, we take a different approach:
No Credentials Stored: We don’t store your integration credentials on our platform, plain and simple.
Your Data, Your Choice: You have the freedom to keep all your documents and collected evidence safely within your own environment. This means our platform doesn’t have to hold onto any of your sensitive customer data if you decide against it.
This strategy is a game-changer for the GRC landscape. It’s not just about one vendor’s issue; it’s a crucial wake-up call – We, as vendors, customers, auditors, and regulators, need to rethink our practices regarding third-party credentials. It’s essential to implement stricter security measures and cultivate a culture that prioritizes protecting access to vital business systems from all threats — whether accidental or malicious.
At CISOGenie, we believe security isn’t just a feature — it’s a promise. With CISOGenie, your credentials never leave your environment… your evidence and files are stored in your bucket…